Client information sheet
After one or two sessions, I’ll provide you with a client information sheet (see example below) which sets out the general terms of our contract together. As part of contracting, I will also ask for your review and approval of the way you’d like me to safeguard your personal data (by means of a privacy statement).
If for some reason you feel I have not complied with the ethical guidelines as cited by the UKCP and/or BACP, I hope, in the first instance, we can talk through the issue and hopefully come to a resolution. If this is not possible, then the UKCP has a formal complaints procedure, as detailed in the document below.
In addition, the BACP (of which I am also a member) has their own complaints process.